Policies & Disclosures

Mary Billings, MS, CCC

Owner - Billings Speech Pathology Services, LLC

Receives compensation from Make the Connection as a course instructor

Patricia Fisher, MA, CCC-SLP

Receives compensation from Make the Connection as a course contributor

Mary Billings, MS, CCC

Oral Motor Institute - Board of Directors

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Patricia Fisher, MA, CCC-SLP

No relevant non-financial disclosure

Should any Make The Connection learner/user have any complaint or criticism of the process involved in purchasing a course or courses, use of the website, quality of the course or examination, they may lodge a complaint directly to Make the Connection by:

• sending an email at any time in their participant experience, describing the nature of the problem/criticism
• describe the problem difficulty, criticism in the evaluation or course content summary completed at the end of the course 

A response will ensue with 7 days of receipt in which the user will be communicated with fairly, emphasizing a high priority to customer satisfaction and provided correction if needed. 

Registrants with special needs are encouraged to contact registrar directly so that appropriate accommodations can be provided in a timely manner. To make requests:

1. Contact registrar to request accommodations

2. Review guidelines related to presentation and access

3. Detail specific accommodations requested 

Any cancellation 30 days prior to first day of course will result in return fee of $500, which covers the cost of course materials and supplies. Merchant charges will apply. 

After 30 day period, funds may be credited towards a future Make the Connection course with special arraignments at the discretion of instructors.